FAQs

Premium apps are select apps that are paid apps which incur extra charges for deploying them in the workflows. Apps like LinkedIn, Twitter are chargeable and come in this scenario.

First of all, be rest assured that at klamp we will never charge you wrongly. In case your card has been debited twice due to an issue with the payment gateway, we will certainly assist you with the refund process immediately. Reach us via refund@klamp.io.

We are working on it, and it should be ready for you by the end of Feb’22. We will let you know on the date of launch through an email.

You will migrate to annual billing plan from the end of current billing cycle. Eg., if your monthly plan ends at 15th June and you have already made the subscription to annual plan from 10th June, the migration to annual plan will be from 16th of June i.e., after the end of current subscription plan.

Please reach us out on refund@klamp.io in case there are some queries on payments. We will assess the query and support you for faster resolution.

All commonly used card brands are accepted in klamp. We use Stripe’s payment gateway. Please refer this webpage for further information. https://stripe.com/docs/payments/cards/supported-card-brands

We do not take your card details during the registration process and you are free to use the 14 days trial period fully before making the payment. Payments can be made using your card details in the account settings page after you login.

Your klamps will stop functioning and you can do a top-up to the existing subscription plan. The top-up value is not recurring and will close by the end of current billing cycle. Alternatively, you can upgrade to a higher plan basis the number of Actions.

You can subscribe to klamp using credit & debit cards. We accept all major credit cards including Visa, MasterCard, American Express (AMEX), and Discover.

We charge you based on Action(s) consumed on a monthly or yearly basis (depends on the actions you subscribe). You can check various options under the pricing section.

Klamp stores user registration information like name, email ID, phone number & company name. Klamp does not store any data except for configurations where periodic updates is the norm selected by you for a specific connector. In this only scenario, data is stored only for continuity purposes from where it is left. This will be flushed once new data gets loaded to the DB.

Data security is always our top priority. That’s why we have the best encryption standards for data storage and data transfers. klamp follows GCP norms for cloud infra & compliance.

Yes, klamp can support 2-way sync & it is easy to integrate.

Kindly mail your request to our support team at request@klamp.io. We will help to customize your application as a new connector within 2 working days.

Sign-up by clicking the “Get Started’ button on the top right side of this page. We are offering 14 days free trial from sign-up and post that choose from our simple subscription plans suiting your business requirement.